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Business Management & Administration

This Career Cluster® is focused on careers in planning, organizing, directing and evaluating business functions essential to efficient and productive business operations.


Below are the Business Management & Administration career cluster pathways. Within each pathway, are various occupations that share common skills, knowledge, and interests. Discover possible occupations by selecting a pathway below:

General Management
Business Information Management
Human Resources Management
Operations Management
Administrative Support



Business Office Administration

The mission of the Business Office Administration Program provides diverse students with opportunities to develop skills necessary to achieve successful…

Business Technology

The Certificate in Business Technology is designed to meet the entry-level employment needs of the Greater Baton Rouge metropolitan area…

Customer Service

The Customer Service Certificate of Technical Studies is designed to prepare students with information and practice in utilizing appropriate customer…

Enrolled Agent

The Certificate of Technical Studies  Enrolled Agent provides the knowledge and skills necessary for tax preparation and is designed to…

Retail Management

The Certificate of Technical Studies in Retail Management is designed to meet the entry-level employment needs of the Greater Baton…


Career Coach

Career Coach is a web-based service that helps you identify your strengths, explore in-demand careers , and find the right program …

Our Mission

To enable every organization on the planet to make their customers happier.

Practically Perfect PA teaches concepts, mindset, strategies, and tactics to help Executive Assistants, Personal Assistants and Administrative Assistants succeed in …

Our tech-spotting algorithm identifies under-the-radar industries, products, and categories… months or years before they take off.

Since 1996, the National Customer Service Association (NCSA) has been THE global membership organization that equips you with the information …

A Customer Service Career Path Guide for Every Personality Type

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