The Impact of AI on Corporate Training was originally published on Ivy Exec.
Alright, let’s get real here. The future is now, and innovative technologies like artificial intelligence (AI) don’t surprise anyone.
The adoption of AI in business isn’t big news anymore. You can notice it applied by companies to the right and left, whether in digital transformation, competitor analytics, or marketing. And it’s here to stay. In fact, 95% of employees believe AI will positively impact business in 2024. Meanwhile, 72% of HR leaders think it will substantially modify the realm of learning and development (L&D) in the workplace.
Why is AI significant for corporate training, and how does it influence how employers educate and train their workforce?
This article explores how AI can transform your corporate training and provides a list of AI tools with examples of businesses already using them.
So, put your seatbelt on and enjoy the read.
AI’s Benefits for Corporate Learning
First and foremost, let’s look at artificial intelligence through the lens of its capabilities for educational activities and training initiatives in the workplace. Below are the six things AI can do for your company and your employees.
👉 Cost Reduction And Time Efficiency
“The cost-saving potential is one of the most valuable advantages of AI in workplace training for employers,” claims Jim Pendergast, Senior Vice President at altLINE Sobanco. He explains, “Unlike traditional classroom training, it doesn’t require investing in a dedicated physical space, salaries for trainers or coaches, printed handouts, and other materials.”
Actually, organizations using AI for employee learning and development reduce training costs by 30%.
If you embrace continuous employee learning (most probably, you do), the ongoing preparation and training process can involve too much time, effort, and human and financial resources. With artificial intelligence, you automate all time-consuming administrative and organizational tasks and put corporate training on autopilot.
👉 Effective Content Creation
AI has spurred the use of technology in executive education and employee L&D overall by bringing content generators to the arena of corporate training.
Jerry Han, CMO at PrizeRebel, emphasizes the effectiveness of such tools in educating the staff. He mentions, “Today, companies train employees with AI-generated surveys, quizzes, videos, animations, etc. This way, L&D leaders improve operational efficiency and productivity. Moreover, they get high-quality training materials for L&D programs because AI eliminates human error in producing content.”
Jerry Han provides a list of tools used to create educational content for employees:
- Text → ChatGPT
- Text to video → HourOne.ai
- Video → Synthesia
- Infographic → Venngage
- Checklist → ChecklistGenerator.ai
- Animation → Animaker AI
- Course → Thinkific
- Quiz → Vevox AI Quiz Generator
- Survey → QuestionPro QxBot
Of course, you can find more of them as AI-driven content creators invade the Internet spaces at breakneck speed.
👉 Streamlined Onboarding Training
Employers actively utilize AI to onboard new hires and streamline their mentorship.
“AI-powered solutions aimed at hiring, onboarding, and training new employees are indispensable tools in the HR tech stack,” claims Max Wesman, Founder & COO of GoodHire. “AI platforms for HRs (take HRPad or Leena.ai) and conversational AI bots (Botbot.ai or Eggheads.ai) revolutionize mentoring processes during onboarding. They empower companies to deliver a positive employee experience to their recruits who become more engaged and productive at work,” he adds.
Research proves that a conversational AI assistant increases the productivity of novice and low-skilled workers by 34%.
HR tech integrations like AI recruitment tools can indeed navigate the future of hiring and onboarding. Artificial intelligence for onboarding training is a win-win for all parties: HR managers, organizations, and employees.
👉 Personalized Learning Experience
What should you do when a one-size-fits-all approach doesn’t work in learning and development?
You can turn to AI for corporate training personalization.
Personalized corporate training is an educational approach addressing employees’ learning requirements and preferences.
Personalized learning with AI is:
- Flexible (flexibility in schedules, availability round-the-clock)
- Motivational (personalized nudges, aka motivators or persuasive tactics that work individually)
- Adaptive (adjustable learning plan, difficulty level, content, and pace)
- Learner-centered (learner profiles based on the learning styles – reading, writing, auditory, visual, or kinesthetic learner)
- Inclusive (accessible for employees with disabilities, employees coming from various backgrounds and cultures, or employees speaking different languages)
Ryan Hammill, Co-Founder and Executive Director of the Ancient Language Institute notes, “Importantly, artificial intelligence diminishes geographic and linguistic limitations imposed on international companies. AI tools for corporate training don’t tie employees to only one location or language for learning the material. They get trained from around the globe, choosing their preferred time zones and languages.”
👉 Higher interactivity and engagement with gamification
What if your employees are inactive and disengaged during workplace training? For instance, AI can offer personal certificates or awards for employee appreciation.
Consider the following examples of gamified L&D powered by artificial intelligence:
- Game-based quizzes
- Gamified learning management systems (LMS)
- Augmented reality (AR) simulators
- Virtual reality (VR) games
- Corporate training scenarios in the Metaverse
Developers like Edverse, Hivelance, or Antier build immersive virtual environments in the Metaverse, offering even more benefits of AI for corporate training: interactivity and employee engagement.
Robert Kaskel, Chief People Officer at Checkr mentions, “In the face of employee inactivity and disengagement during workplace training, leveraging the power of artificial intelligence through gamified learning experiences presents a transformative solution. AI-driven platforms not only enhance interactivity but also elevate employee engagement by providing personalized certificates and awards, thereby creating a dynamic and motivating learning environment.”
👉 Real-time Data Analysis And Employee Insights
Artificial intelligence analyzes the employee’s performance data and adjusts the learning pathway accordingly. Creating value from data, AI can tailor the training modules and resources to employees based on their experience, level of knowledge, and personal preferences in the type of content (visual, audial, textual).
Artificial intelligence monitors real-time performance and provides dynamic employee feedback on tasks and achievements. An AI-driven training system also generates instant performance reports, gives a comprehensive view of the learners’ progress, and allows them to see the gaps instantly. At this rate, they can return to those modules or topics and work on them once again.
AI Tools for Workplace Learning and Development
You can harness the power of generative AI in online learning platforms like these:
- Axonify
- KEA
- Knowingo
- Cognispark.ai
- Docebo
- EdCast
- Zoomi
Note: Beware of business mistakes made by AI tools.
“Privacy and data security breaches are not rare in AI systems,” forewarns Volodymyr Shchegel, VP of Engineering at Clario. “That is why when relying on AI for workplace training, make sure to clarify whether the tool has all the defensive measures that prioritize data protection like encryption, masking, loss prevention, or others,” he recommends.
In addition, it’s also crucial to promote privacy awareness among employees who share their personal information with AI for learning (full name, date of birth, email, job title, professional history, education, etc.).
7 Use Cases of AI in Corporate Training
See how different companies leverage artificial intelligence to train employees.
◾ Bank of America
The financial institution combines AI with the Metaverse to train new hires via immersive learning scenarios. These can be tough conversations with customers or other work-related situations.
But not only “newbies” engage with AI for workplace training. The bank’s “oldies” also rehearse customer talks with AI coaches.
◾ Kiehl’s
The brand used Docebo for corporate learning with AI, focusing on employees’ personalized training experiences.
◾ Care.com
The AI assistant MeBeBot helped the company with instructions and guidance for new employees. It answered the frequently asked questions about the brand’s tech platform and its peculiarities.
◾ Pristyn Care
The healthcare company implemented artificial intelligence for corporate training with Meera AI. It offers engaging learning modules across over a dozen medical categories to train care coordinators.
◾ BESTSELLER
The international fashion brand BESTSELLER created 250+ AI videos for their employee training courses with Synthesia.io, saving 50% of classroom time.
◾ Roadsurfer
The company leveraged Zavvy’s AI system to develop a robust program for training new hires. Interactive exercises, quizzes, and automatic reminders created by artificial intelligence are only a couple of things that drive corporate training at Roadsurfer.
◾ Air Methods
The medical helicopter company adopted an aviation training system built with AI. As a result, they personalized the training course, reduced costs, and cut the onboarding program from ten to five days.
Conclusion
AI will continue shaping the business world even more drastically than you can imagine. As you have seen above, it hasn’t left corporate training untouched either.
As an employer or business leader, you should stay tuned and get ready to embrace a revolutionary approach to educating your employees with artificial intelligence.
Let AI help you and your team learn and develop daily.
