From ramping up online offerings to implementing new health and safety protocols, the Covid-19 pandemic has transformed the way people do business—especially for physical retail stores navigating the future of post-pandemic shopping. While it can be challenging for companies to pivot their operations based on customers’ changing needs and expectations, it can also serve as a unique opportunity for growth.
To help you thoughtfully transform your in-store experience, 12 members of Young Entrepreneur Council answered the following question:
Especially with the pandemic changing how people do business, what’s one way a business owner can transform their customers’ in-store experience for the better now and moving forward?
Read their answers here!